Emily Wyand
Grand Prairie,TX
Summary
Detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. my main goal is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Jake’s Burgers
03.2024 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Lifeguard
The Epic Aquatic Center
04.2023 - 03.2024
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Upheld hygiene standards in pool and surrounding area.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Responded to emergency situations in a timely, efficient manner.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Guest Service Usher
Best Crowd Management
06.2022 - 04.2023
- Directed ticket holders to seats and facility locations.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Assisted patrons with seating by giving directions and lighting paths.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Reported maintenance or equipment issues for fast resolution to minimize downtime.
- Maintained clean and organized venue to create pleasant experience for guests.
- Maintained professional demeanor to represent venue and create positive impression.
- Handled crowd control to maintain order and prevent overcrowding.
- Worked with other staff members to facilitate smooth flow of operations.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Provided guidance on seating and ticketing procedures to increase customer satisfaction.
Server
Chicken N Pickle
12.2022 - 03.2023
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Checked guests' identification before serving alcoholic beverages.
Education
Associate of Applied Business - Business Administration
Tarrant County College District
Fort Worth, TX2025
High School Diploma -
South Grand Prairie High School
Grand Prairie, TX06.2022
Skills
- Order Management
- Supply Restocking
- Beverage Preparation
- Food Running
- Guest Engagement
- Daily specials memorization
- Safe Food Handling
- Strong Work Ethic
- Cash Handling
- Point of sale operation
- Sales Techniques
- Professional Appearance
Certification
TABC food handler certification
Tx Alcohol server certification
Timeline
Server
Jake’s Burgers
03.2024 - Current
Lifeguard
The Epic Aquatic Center
04.2023 - 03.2024
Server
Chicken N Pickle
12.2022 - 03.2023
Guest Service Usher
Best Crowd Management
06.2022 - 04.2023
Associate of Applied Business - Business Administration
Tarrant County College District
High School Diploma -
South Grand Prairie High School
TABC food handler certification
Tx Alcohol server certification
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