Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Allen

Palm Bay,Florida

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Michaels
10.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.

Lifeguard

City Of Kissimmee
05.2022 - 07.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Educated patrons on safety protocols and enforced safety rules.
  • Responded to emergency situations in a timely, efficient manner.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Administered CPR and first-aid following best practices.
  • Administered CPR and first-aid following best practices.
  • Scanned main areas to monitor for any safety risks.
  • Entered water immediately to pull struggling swimmers to safety.
  • Assisted in organizing and implementing recreational activities and programs.

Education

Associate of Arts -

Eastern Florida State College
Cocoa, FL
09.2025

High School Diploma -

Adult Learning Center Osceola
Kissimmee, FL
06.2023

Skills

  • Customer Assistance
  • Cleaning and Sanitizing
  • Product Knowledge
  • Customer Service
  • Payment Collection
  • Cash Register Operation
  • Emergency Response
  • Needs Assessment
  • Public Safety
  • Lifeguard Operations
  • Safety Oversight
  • Complex Problem-Solving

Certification

  • First Aid/CPR Certified

Timeline

Cashier

Michaels
10.2023 - Current

Lifeguard

City Of Kissimmee
05.2022 - 07.2022

Associate of Arts -

Eastern Florida State College

High School Diploma -

Adult Learning Center Osceola

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Emma Allen