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Emma Carrasco
Mesa,AZ
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Member
Baja Roots
Phoenix, AZ
02.2025 - Current
- Delivered exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Operated kitchen equipment efficiently to prepare menu items according to established recipes.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Assisted in training new crew members on proper food handling techniques and service protocols.
- Took orders, prepared meals, and collected payments.
- Worked front counter
- Contributed to daily cash handling procedures, ensuring accuracy in transactions and reports.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Documented customer orders and conveyed special requests to kitchen staff.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Education
Bachelor of Science - Architecture
Arizona State University
Tempe, AZ05-2029
High School Diploma -
Gilbert High School
Gilbert, AZ05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
- Menu memorization
- Willingness to learn
Timeline
Crew Member
Baja Roots
02.2025 - Current
Bachelor of Science - Architecture
Arizona State University
High School Diploma -
Gilbert High School