Summary
Overview
Work History
Skills
Interests
Timeline
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Emma Krueger

Grandville,MI

Summary

Dedicated crew member with a strong focus on customer service, teamwork, and efficient operations. Proven ability to engage customers, streamline processes, and manage multiple tasks effectively.

Overview

1
1
year of professional experience

Work History

Crew Member

Potbelly
Grandville, MI
08.2025 - Current
  • Provided exceptional customer service by greeting and assisting patrons with menu selections.
  • Operated kitchen equipment efficiently to prepare food items according to established recipes.
  • Maintained cleanliness and organization of dining area, ensuring a welcoming environment for customers.
  • Collaborated with team members to streamline food preparation processes during peak hours.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Crew Member

Wendys Restaurant
Grandville, MI
01.2025 - 08.2025
  • Adhered to health and safety regulations while handling food and maintaining equipment standards.
  • Processed customer transactions accurately using point-of-sale systems, enhancing checkout efficiency.
  • Assisted in inventory management by restocking supplies and monitoring product freshness regularly.
  • Engaged in team training sessions to enhance knowledge of menu offerings and service techniques.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Cleaning
  • Customer engagement
  • Cleaning and sanitizing
  • Flexible schedule

Interests

I Enjoy music a lot, I play stand up bass for my high school orchestra Music is one of the things I can talk about all day I really like rock, punk and alternative music I enjoy artwork and sewing I mainly work with acrylic paint and charcoal

Timeline

Crew Member

Potbelly
08.2025 - Current

Crew Member

Wendys Restaurant
01.2025 - 08.2025
Emma Krueger