Summary
Overview
Work History
Education
Skills
Attendance
References
Timeline
Generic

Emma Madtson

Adrian,Minnesota

Summary

I have excellent customer service skills and have always been complemented on this. I strive to provide great service and attention to detail. I have been instilled with a strong work ethic which is very important to me. I like a clean and organized work environment and do all that I can to keep things that way. Always willing to do what ever is asked of me and am willing to learn any task that is necessary for the job.

I am excited to have an opportunity to experience the things that I have been taught at school and apply them to the real world.

I have a very even temperament and am easy to get along with. I look forward to being able to add to the team.

Overview

6
6
years of professional experience

Work History

Cashier

Kum & Go
Adrian, MN
01.2023 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Collected payments and provided accurate change.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Campground Attendant

Adrian Municipal Campground
Adrian, MN
05.2022 - 10.2022
  • Maintained records of reservations, payments received and occupancy rates in the campground.
  • Operated cash register to process payments from customers using credit cards or cash.
  • Cleaned and maintained campground and community restrooms.
  • Gather and dispose of waste.
  • Deliver firewood to campers.

Supermarket Assistant/Catering Assistant

Keith's Grocery & Bake Shoppe
Adrian, MN
09.2017 - 04.2022
  • Greeted customers, answered questions, and provided assistance with locating items.
  • Inspected incoming shipments for any damaged or expired items.
  • Provided excellent customer service by listening to customers' needs and helping them find what they were looking for and assisting with grocery carry-out.
  • Unloaded delivery trucks and placed inventory into designated storage areas.
  • Assisted in training new staff members on store policies, procedures, and operations.
  • Rotated stock on display shelves to ensure freshness of product.
  • Developed an understanding of store layout, product placement, and departmental signage.
  • Performed daily opening and closing duties as assigned by management.
  • Checked expiration dates on perishable food items before restocking shelves.
  • Assisted in preparing food for sale in the store and in preparation for catering.
  • Assisted in serving food in catering environment.
  • Was entrusted with management of the store when the owners were out of town.
  • Managed statements and accounts, including issuing checks to payers.
  • Provided home delivery of groceries during covid while maintaining a safe distance per CDC guidelines.

Education

Technical Degree - Veterinary Technician

Southeast Technical College
Sioux Falls, SD
05-2024

High School Diploma -

Adrian High School
Adrian
05-2020

Skills

  • Customer Assistance
  • Customer Service
  • Inventory Control
  • Time Management Skills
  • Payment Collection
  • Product Recommendations

Attendance

  • Work attendance has always been excellent

References

References available upon request.

Timeline

Cashier

Kum & Go
01.2023 - Current

Campground Attendant

Adrian Municipal Campground
05.2022 - 10.2022

Supermarket Assistant/Catering Assistant

Keith's Grocery & Bake Shoppe
09.2017 - 04.2022

Technical Degree - Veterinary Technician

Southeast Technical College

High School Diploma -

Adrian High School
Emma Madtson