Emma Shead
Cashier
Forked River,NJ
Summary
Responsible Cashier proficient in handling money and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Cashier
ShopRite
Lanoka Harbor, NJ
02.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Checked personal identifications during alcohol and tobacco sales.
- Used POS system to enter orders, process payments and issue receipts.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
Dunkin
Forked River, NJ
09.2021 - 12.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
Education
Lacey Township High School
73 Haines Street, Lanoka Harbor NJ 09.2019 - Current
Skills
Customer assistance
Cash drawer management
Cash Handling
Till counting
Basic math skills
Liquor law compliance
Proficient in [Software]
Cash register systems
Product knowledge
Retail merchandising
Cash register operation
Product and service sales
Staff Training
Order taking
Drawer management
Cleaning and sanitizing
Time management skills
Money handling
Point-of-sale system operation
Written and verbal communication
Payment collection
Currency counting
Safe verifications
Purchase assistance
Customer Relations
Timeline
Cashier
ShopRite
02.2022 - Current
Cashier
Dunkin
09.2021 - 12.2021
Lacey Township High School
09.2019 - Current