Emma Tapia
Walla Walla,WA
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
4
4
years of professional experience
Work History
Shift Manager
Panda Express
Walla Walla, WA
11.2017 - 02.2019
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Housekeeping
Red Lion
Wenatchee, WA
04.2017 - 04.2017
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Cashier
Hobby Lobby
Wenatchee, WA
02.2015 - 01.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
Education
GED -
Skill Source Learning Center
Wenatchee06.2005
Skills
- Schedule Oversight
- Cash Handling
- Punctual and Reliable
- Flexible Schedule
Timeline
Shift Manager
Panda Express
11.2017 - 02.2019
Housekeeping
Red Lion
04.2017 - 04.2017
Cashier
Hobby Lobby
02.2015 - 01.2016
GED -
Skill Source Learning Center
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