Emory Alvarado
Pflugerville,TX
Summary
- Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and trustworthy, with keen understanding of banking protocols and compliance standards.
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results.
- Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Senior Teller
Velocity Credit Union
Round Rock, TX
10.2021 - Current
- Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
- Conducted thorough audits of teller cash drawers, vaults, and TCR’s, contributing to branch compliance.
- Promoted positive customer interactions, consistently maintaining a professional demeanor during high-pressure situations.
- Assisted customers in navigating online banking platforms, resulting in increased adoption of digital banking services within the branch clientele base.
- Mentored and trained new tellers on bank procedures and customer service standards.
- Established rapport with new clients to increase satisfaction and loyalty.
Beauty Advisor
Sally Beauty
Round Rock, TX
03.2020 - 10.2021
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.
Sales Associate
Polo Ralph Lauren
Round Rock, TX
05.2018 - 05.2019
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Education
High School Diploma - Accounting
Stony Point High School
Round Rock, TX05.2019
Skills
- Efficient task prioritization
- Collaboration and teamwork
- Branch operations
- Empathy and patience
- Cash handling expertise
- Highly Dependable
- Positive attitude
- Problem-solving
Timeline
Senior Teller
Velocity Credit Union
10.2021 - Current
Beauty Advisor
Sally Beauty
03.2020 - 10.2021
Sales Associate
Polo Ralph Lauren
05.2018 - 05.2019
High School Diploma - Accounting
Stony Point High School