Emperis Tanks
North Augusta,SC
Summary
Detail-oriented professional with extensive experience in desk operations and customer service. Skilled in data analysis and communication, consistently streamlining processes to improve patient documentation accuracy and enhance overall service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Desk Operations Specialist
Wellstar Hospital
Augusta, GA
08.2021 - Current
- Coordinated daily desk operations to ensure efficient patient processing and support for clinical staff.
- Managed scheduling and appointment systems, optimizing resource allocation and enhancing patient flow.
- Streamlined communication between departments, improving response times to patient inquiries and requests.
- Implemented process improvements that increased accuracy in patient documentation and reduced errors.
Store Associate
Walmart
North Augusta, SC
10.2018 - 04.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
High School Diploma -
Glenn Hills High School
Augusta, GA05-2015
Skills
- Time management expertise
- Exceptional organization
- Scheduling coordination
- Workflow optimization
- Data analysis proficiency
- Customer service
- Critical thinking
- Professional telephone etiquette
Certification
- CRCR certified
Languages
English
Native or Bilingual
Timeline
Desk Operations Specialist
Wellstar Hospital
08.2021 - Current
Store Associate
Walmart
10.2018 - 04.2020
High School Diploma -
Glenn Hills High School