Enrique Gonzalez Ortiz
Summary
A driven and motivated participant in applying to obtain a position, where I can collaborate my knowledge and energy to the company, as well to expand my worth ethic by accomplishing and interacting in an environment that has opportunities for growth and development.
Overview
7
7
years of professional experience
Work History
Sales Associate
Spencer's Gifts
11.2023 - Current
- Organized store tasks like unloading merchandise, restocking shelves, and keeping the store clean.
- Operated the cash register, handling both cash and card transactions.
- Provided excellent customer service by helping customers and addressing their concerns promptly.
- Managed inventory for all three Spencer's locations
- Worked well with the team and adapted quickly to changes.
- Received positive feedback from customers and management for excellent performance.
Sales Associate / Key Holder Supervisor
Spirit Halloween
08.2023 - 11.2023
- Played a crucial role in setting up and organizing the store, including unloading merchandise, restocking the sales floor, and efficient repacking.
- Operated the cash register, handling both cash and card transactions.
- Authorized returns, exchanges, and discounts for other cashiers as a trusted Key Holder using manager code.
- Provided training to fellow employees in cash register operations and handling returns/exchanges.
- Provided excellent customer service by helping customers and addressing their concerns promptly.
Packer
Amazon
09.2021 - 01.2023
- Packaged items for shipment, adhering to safety guidelines with precision.
- Operated machinery such as conveyor belts and carts, ensuring safety protocols were followed.
- Resolved any issues that arose at the packing station, contributing to smooth operations.
- Assisted with tasks like picking items for orders, organizing inventory, and pulling carts.
Volunteer
Front Street Animal Shelter
10.2018 - 11.2019
- Demonstrated performance under pressure, prioritizing safety in handling animals.
- Greeted and assisted guests, ensuring a positive experience during their visit.
- Organized donation and adoption events, ensuring smooth execution.
- Maintained a clean and secure environment through tasks like cleaning cages and managing laundry.
Volunteer
South Natomas Library
10.2017 - 08.2018
- Provided excellent customer service, assisting with events and maintaining book organization.
- Helped clean the area to uphold a tidy and inviting library environment.
- Assisted in repairing books to ensure they were in good condition.
- Ensured a safe and welcoming environment for all visitors.
Education
Associate of Science - Psychology
American River College
Sacramento, CA2024
High School Diploma -
Natomas High School
Sacramento, CA05.2020
Skills
- Cash Handling
- Customer Service
- Merchandise Demonstration
- Product Knowledge
- Point of Sale (POS) Operations
- Merchandising
- Stocking
- Attention to Detail
- Problem Solving
- Active Listening
- Time Management
- Organization
- Adaptability
- Communication (English and Spanish)
- Leadership
Timeline
Sales Associate
Spencer's Gifts
11.2023 - Current
Sales Associate / Key Holder Supervisor
Spirit Halloween
08.2023 - 11.2023
Packer
Amazon
09.2021 - 01.2023
Volunteer
Front Street Animal Shelter
10.2018 - 11.2019
Volunteer
South Natomas Library
10.2017 - 08.2018
Associate of Science - Psychology
American River College
High School Diploma -
Natomas High School
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