Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Server

ENRIQUE VILLELA MOLINA

Sevierville,Tennesse

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Detail-oriented team player with strong organizational skills. Ability to handle multiple guests simultaneously with a high degree of accuracy.

Overview

1
1
Certification

Work History

SERVER

Longhorn
01.2023 - Current
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Increased sales significantly by upselling higher-end products to customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Education

BBA - Business Administration And Management

University of San Pedro Sula
San Pedro Sula, Honduras
12.1998

Skills

  • Menu Memorization
  • Train Employees
  • Stocking and Replenishing
  • High-Volume Dining
  • Dining Customer Service
  • Cash Handling
  • Suggestive Selling
  • Item Promotion

Certification

  • ServSafe Alcohol Certificate
  • AIM to Serve Certificate

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

SERVER

Longhorn
01.2023 - Current

BBA - Business Administration And Management

University of San Pedro Sula

Similar Profiles

CREATE PROFILE
ENRIQUE VILLELA MOLINA