Epiphany McGirt
Fayetteville,NC
Summary
Dynamic professional with expertise in customer and parent-to-teacher communication across various environments. Proven ability to collaborate with teams to enhance operational efficiency and satisfaction levels. Skilled in maintaining a productive and comfortable work atmosphere while delivering exceptional service.
Overview
8
8
years of professional experience
Work History
Crew Member
McDonald's
Fayetteville, NC
06.2026 - Current
- Provided exceptional customer service in a fast-paced environment.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Delivered food promptly to guests at dining tables. for positive guest experiences.
- Collaborated with team members to ensure efficient order processing.
- Handled cash register transactions and processed customer payments with accuracy, ensuring smooth operations.
- Maintained cleanliness and organization of dining and kitchen areas.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Daycare Floater
Little Beginningz Learning Center
09.2025 - 02.2026
- Supervised daily activities to ensure safety and foster engagement among children of diverse age groups.
- Supervised outdoor playtimes effectively, prioritizing safety while allowing kids to explore their surroundings freely within designated boundaries.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Restocked supplies and hygiene products to maintain readiness for student needs.
- Read stories, sang songs, and facilitated creative play to enhance children's learning and social interaction during group activities.
Teacher Assistant
Trinity Christian School
11.2022 - 05.2025
- Supported lead teacher in curriculum implementation and classroom management.
- Coordinated classroom activities to facilitate smooth transitions and optimize time management.
- Implemented behavior management strategies to enhance student engagement and maintain a positive learning environment.
- Collaborated with educators to assess student progress and adapt instructional methods accordingly.
- Fostered relationships with parents through regular communication about student progress, strengthening home-school partnerships.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Ensured the safety of all students by supervising during class times and extracurricular activities.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Restaurant Team Member
Burger King
01.2019 - 10.2022
- Delivered exceptional customer service in fast-paced environment.
- Boosted customer satisfaction by delivering efficient and friendly service during high-volume meal times.
- Welcomed guests with a friendly smile and engaging conversation to create a positive dining atmosphere. and answered menu questions.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with team members to streamline workflow and improve service speed during peak hours.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties, ensuring the restaurant was prepared for efficient operation each day.
- Operated kitchen equipment efficiently to prepare food items.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Operated register to process payments and collect cash payments for order totals.
- Processed cash transactions accurately at register, facilitating smooth customer service during busy periods. accurately, ensuring balanced registers at shift end.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Educational Studies
Methodist University
Fayetteville, NC05-2023
High School Diploma -
Champaign Central High School
Champaign, IL05-2018
Master of Science - Psychology
Southern New Hampshire University
Remote07-2026
Skills
- Customer service
- Food safety
- Safety supervision
- Product knowledge
- Multitasking and organization
- Reliability and punctuality
- Teamwork and collaboration
- Team collaboration
- Conflict resolution
- Effective communication
- Clear communication
- Creativity and innovation
- Workplace efficiency
- Diversity awareness
- Positive company representation
Languages
English
Timeline
Crew Member
McDonald's
06.2026 - Current
Daycare Floater
Little Beginningz Learning Center
09.2025 - 02.2026
Teacher Assistant
Trinity Christian School
11.2022 - 05.2025
Restaurant Team Member
Burger King
01.2019 - 10.2022
Bachelor of Science - Educational Studies
Methodist University
High School Diploma -
Champaign Central High School
Master of Science - Psychology
Southern New Hampshire University