Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
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Erasmo Flores

Los Angeles,CA

Summary

Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.

Overview

5
5
years of professional experience

Work History

Shift Manager

McDonald's
Los Angeles, CA
08.2019 - Current
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Troubleshot systems to determine appropriate resolution for reported problems with usage.

Education

High School Diploma -

Animo Jackie Robinson High School
Los Angeles, CA
10-2015

Associate of Arts - Sociology

East Los Angeles College
Monterey Park, CA

Skills

  • Schedule oversight
  • Team Development
  • Safety Compliance
  • Equipment Troubleshooting
  • Mentoring and Coaching
  • Training and mentoring
  • Inventory controls
  • Tech-Savvy
  • Workplace Safety

Languages

English
Professional
Spanish
Professional

Accomplishments

  • Manager of the Month

Affiliations

  • Up to Date with latest Technology Articles
  • Building PC

References

References available upon request.

Timeline

Shift Manager

McDonald's
08.2019 - Current

High School Diploma -

Animo Jackie Robinson High School

Associate of Arts - Sociology

East Los Angeles College

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Erasmo Flores