LESLIE MELENDEZ
Pacoima,CA
Summary
Detail-oriented with experience providing administrative support in healthcare settings. Adept at multitasking in fast-paced environments while maintaining accuracy and professionalism. Seeking to contribute organizational and communication skills to a dynamic medical office.
Overview
4
4
years of professional experience
Work History
INTERMEDIATE CLERK
County of Los Angeles - Department of Health Services
Van Nuys, CA
04.2025 - Current
- Provide quality clerical support through document management, email correspondence, and overseeing operation of office equipment.
- Keep office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly receive and forward incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Streamline front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Schedule and coordinate MLCP appointments.
MEDICAL ASSISTANT
Pacific Oaks Medical Group
Beverly Hills
10.2023 - 06.2024
- Managed patient records and maintained confidentiality compliant with HIPAA regulations
- Utilized electronic health record (EHR) systems to update and manage patient information
- Assisted physicians with patient examinations and conducted preliminary diagnostic tests
- Administered medications and provided patient education on treatment plans
- Performed routine laboratory tests and collected specimens for analysis
- Communicated with insurance companies to verify patient coverage and handle billing inquiries
- Prepared and processed medical documents, including referrals, prescriptions, and test results
RECEPTIONIST/MEDICAL ASSISTANT
Bell Community Medical Group
Panorama City
08.2021 - 10.2023
- Managed front desk operations including greeting patients, scheduling appointments, handling phone inquiries, retrieving faxes
- Performed administrative tasks such as filing, photocopying, and data entry to support office operations
- Handled incoming and outgoing mail and packages accurately and efficiently
- Coordinated communication between patients, healthcare providers, and insurance companies
- Provided exceptional customer service to patients, addressing inquiries and concerns promptly
- Assisted in maintaining cleanliness and organization of the front desk and waiting area
Education
MEDICAL ASSISTANT -
North West College
01-2021
HIGH SCHOOL DIPLOMA -
Ulysses S. Grant Senior High School
01-2018
Skills
- Telephone Etiquette
- Front Desk Operations
- HIPAA compliance
- Medical Terminology
- Time Management
- Compassionate & Efficient
- Microsoft Office
Timeline
INTERMEDIATE CLERK
County of Los Angeles - Department of Health Services
04.2025 - Current
MEDICAL ASSISTANT
Pacific Oaks Medical Group
10.2023 - 06.2024
RECEPTIONIST/MEDICAL ASSISTANT
Bell Community Medical Group
08.2021 - 10.2023
MEDICAL ASSISTANT -
North West College
HIGH SCHOOL DIPLOMA -
Ulysses S. Grant Senior High School