Eric Ingram
Staff Accountant
Gilbert,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team development, leading and motivating, as well as excellent guest relations aptitude and relationship-building skills. Seeking a position as a representative to contribute to the overall growth and profitability of the company as well as offer an exceptional guest experience in order to exceed the needs of the clients. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Menards
Portage, IN
08.2019 - Current
- Coordinated with product buyers and merchandise planners to ensure adequate stocking of demanding products.
- Assisted with increasing sales in the high-volume hardware department by 29% YTD by driving operational efficiencies and building excellent guest rapport.
- Generated repeat business through exceptional guest service and responded to guest concerns with friendly and knowledgeable service.
- Maintained brand loyalty while addressing and resolving guest concerns to ensure exceptional service.
- Mentored team members to properly apply effective sales techniques and to deliver top-notch guest service.
Sales Associate
Menards
Valparaiso, IN
09.2015 - 08.2019
- Implemented up-selling strategies, encompassing recommendation of project accessories and complementary purchases.
- Conducted inventory and made necessary audits to ensure proper product order fulfillment.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Education
Bachelor of Science - Financial Information Systems
Indiana University Northwest
Gary, IN05.2018
Skills
- Sales growth
- Supervising
- Strategic planning
- Relationship building
- Employee performance evaluations
- Sales and product training
- Coach
- Conduct inventory
- Employee scheduling
- Microsoft office
Timeline
Assistant Manager
Menards
08.2019 - Current
Sales Associate
Menards
09.2015 - 08.2019
Bachelor of Science - Financial Information Systems
Indiana University Northwest