Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Kramer

Alpine,CA

Summary

Energetically contributed to VS Wings And Noodles and EZ Pups, showcasing exceptional customer service and teamwork. Mastered time management and problem-solving, enhancing customer satisfaction and operational efficiency. Trained new team members, promoting a culture of integrity and self-motivation. Achieved significant improvements in cleanliness and safety standards, demonstrating a commitment to quality and excellence.

Overview

1
1
year of professional experience

Work History

Crew Member

VS Wings And Noodles
11.2023 - Current
  • Worked front counter and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.

Dog Trainer and Boarding Crew Member

EZ Pups
07.2023 - 11.2023
  • Enhanced facility cleanliness, minimizing risk of disease transmission among dogs in the facility.
  • Enhanced dog owners'' satisfaction by providing attentive care and maintaining a clean environment for their pets.
  • Promoted socialization among dogs by organizing structured group playtime sessions.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Gave medication to pets following guidelines from owners.
  • Implemented positive reinforcement training techniques to help pets learn proper behaviors.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for behavioral problems and signs of health issues.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Educated visitors and staff on proper animal care and handling.

Education

High School Diploma -

Steele Canyon High School
Spring Valley, CA
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cleaning
  • Taking Orders
  • Customer Engagement
  • Self-discipline
  • Flexible Schedule
  • Integrity and Honesty
  • Initiative and Self-Motivation

Timeline

Crew Member

VS Wings And Noodles
11.2023 - Current

Dog Trainer and Boarding Crew Member

EZ Pups
07.2023 - 11.2023

High School Diploma -

Steele Canyon High School

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Hannah Kramer