Eric Shaw
Germansville,PA
Summary
Results-driven District Manager with proven success in leading sales and operational teams to achieve targets and expand market reach. Skilled in developing effective strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently increased revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
District Manager
Airgas, an Air Liquide company
Allentown, PA
09.2022 - Current
- Manage a $65M P&L, demonstrating significant year-over-year sales, and financial growth.
- Foster a culture of teamwork and continuous improvement, empowering staff to exceed performance targets. Facilitate cross-functional collaboration to drive operational and financial excellence.
- Lead district sales and retail operations, optimizing resource allocation, and driving strategic initiatives. Implement data-driven decision-making processes, resulting in substantial efficiency gains.
- Spearhead performance improvement projects, enhancing operational metrics across multiple locations. Cultivate strong client relationships, fostering business growth, and retention.
- Envision and implement long-term strategies to position the district for sustainable growth. Lead change management initiatives, ensuring smooth adoption of new technologies and processes.
Area Branch Operations Manager
Airgas, an Air Liquide company
Allentown, PA
01.2020 - 03.2022
- Oversee daily operations and P&L for $27 million CPA North District, enhancing efficiency and outcomes.
- Boosted e-commerce sales by 19% through strategic digital campaigns, elevating brand visibility.
- Led initiatives for improved customer engagement via the Airgas East website, enhancing user interaction.
- Enhanced sales communications with innovative data processes, fostering customer relationships.
- Collaborated with team members to create cost-saving solutions. Analyzed operational data to identify and address inefficiencies within the district.
- Guided merchandising projects to optimize product selection and branch appearance. Influenced national marketing strategies, adopted by other regional companies.
- Fostered employee development and motivation. Maintained the highest safety standards, achieving zero OSHA recordable incidents. Increased walk-in traffic and sales.
- Implemented data-driven processes to optimize sales communications, fostering stronger customer relationships, and boosting retention rates.
Project Manager
Airgas USA LLC
Allentown, PA
01.2019 - 01.2020
- Integrated $10M Tech Air acquisition across 5 sites, enhancing operational efficiency.
- Led branch merchandising and inventory accuracy to prevent financial discrepancies.
- Designed facility layouts for safe integration, collaborating with contractors and engineers.
- Managed SAP data transition, ensuring seamless facility merge and system accuracy.
- Trained new associates in SAP and compliance, boosting team readiness and safety.
Area Branch Operations Coordinator
Airgas USA, LLC
Allentown, PA
01.2015 - 01.2019
- Managed retail and distribution operations for 14 branches, generating $65M in annual revenue. Implemented cost-saving initiatives, improved distribution efficiency, and developed innovative reporting solutions.
- Drove operational excellence across multiple branches. Ranked top in the North Division for key efficiency metrics. Specialized in problem-solving under strict deadlines.
- Streamlined distribution processes, boosting branch efficiency, and customer support.
- Collaborated with vendors to enhance the retail branch and customer service.
- Consistently ranked among the top performers in efficiency metrics in the North Division.
Branch Manager
Airgas, Inc.
Hazleton, PA
01.2012 - 01.2015
- Managed a $4.5M retail and truck distribution facility while demonstrating YoY EBITDA growth.
- Significantly grew walk-in sales in key industry segments.
- Directed inventory and merchandising, enhancing branch appeal and efficiency.
- Implemented cost-saving strategies, achieving measurable operational improvements.
Inside Sales/Customer Service
Airgas, Inc.
Allentown, PA
01.2010 - 01.2012
- Analyzed customers' purchasing behavior to identify new buying opportunities.
- Researched new territories and industries to penetrate Airgas products.
- Provided customers with effective solutions to make informed buying decisions.
- Utilized strong product knowledge in selling Airgas services and a diverse product portfolio.
- Personally managed key accounts to deliver the highest degree of service.
- Consulted with customers on issues by providing them with the most effective resolution.
- Coordinated Airgas resources to provide customers with a unique buying experience that best catered to their needs.
Education
Masters of Business Administration (MBA) -
University of Arizona Global Campus
01.2023
Bachelor of Science and Business Administration - Marketing
Bloomsburg University of Pennsylvania
Bloomsburg, PA08-2009
Skills
- Team leadership
- Effective communicator
- Self-motivated
- Problem solving
- Partnership building
- Coaching and mentoring
- Sales and retail management
- Collaborative
- Data analysis
Certification
- Google Ad Certification - Issued Feb 2022; Credential ID 102262127
- Sandler Sales Certification - Issued Feb 2020
- Rise Leadership Certification - Issued Sept 2021
Affiliations
- Pin Cancer - Board Member
- Operations Homefront - Ambassador
- Habitat for Humanity - Volunteer
Accomplishments
- Divison 1 Wrestling Scholarship
- Selected to represent Airgas North Division in multiples national initiatives
- Selected to represent Airgas East Region as operational council representative
- Selected to represent Airgas East Region as SOP representative
Timeline
District Manager
Airgas, an Air Liquide company
09.2022 - Current
Area Branch Operations Manager
Airgas, an Air Liquide company
01.2020 - 03.2022
Project Manager
Airgas USA LLC
01.2019 - 01.2020
Area Branch Operations Coordinator
Airgas USA, LLC
01.2015 - 01.2019
Branch Manager
Airgas, Inc.
01.2012 - 01.2015
Inside Sales/Customer Service
Airgas, Inc.
01.2010 - 01.2012
- Google Ad Certification - Issued Feb 2022; Credential ID 102262127
- Sandler Sales Certification - Issued Feb 2020
- Rise Leadership Certification - Issued Sept 2021
Masters of Business Administration (MBA) -
University of Arizona Global Campus
Bachelor of Science and Business Administration - Marketing
Bloomsburg University of Pennsylvania
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