Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Spencer

Derby

Summary

Proven grocery chain leader who thrives in high‑pressure environments, driving operational success, profit growth, and compliance excellence. Experienced in leading teams of 190+ associates and serving as a key liaison between store leadership and vendors. Strong skills in Microsoft Excel, problem‑solving, and customer engagement, with a focus on operational excellence and strategic growth.

Overview

30
30
years of professional experience

Work History

Store Manager in Training

Aldi USA
Orchard Park, NY
08.2025 - Current
  • Led store teams in executing merchandising strategies to enhance customer engagement and drive sales.
  • Directed daily operations, ensuring compliance with safety standards and maintaining a clean shopping environment.
  • Coordinated training programs for associates, fostering professional development and improving overall team performance.
  • Implemented inventory management processes that optimized stock levels while reducing waste and loss.

Assistant Store Manager

Tops Friendly Markets
Orchard Park, NY
09.2020 - 08.2025

• Managed multiple departments and associates while ensuring a safe, clean, customer‑focused store
• Served as Safety Manager for entire location, achieving highest scores on recent State and County audits
• Reviewed sales and loss data to develop and adjust action plans for profit improvement
• Executed monthly and annual inventories, accounting for product, sales, and shrink
• Supported training, development, and performance growth of associates

Center Store Field Specialist

Tops Markets
Buffalo, NY
11.2017 - 09.2020

• Liaison between 140 stores and corporate leadership, managing priorities across multiple levels independently in the field
• Organized and presented quarterly sales plans to executive leadership
• Planned and executed food show events averaging $10M in store product purchases through delivery
• Developed profit loss action plans with weekly follow‑ups and monthly executive reporting
• Coordinated store remodels and openings, supporting teams throughout construction

Grocery Operations

Tops Friendly Markets
Buffalo, NY
06.1996 - 11.2017
  • Monitored sales trends and adjusted product placement to maximize customer visibility.
  • Conducted weekly product audits to maintain compliance with health and safety regulations.
  • Collaborated with vendors to streamline ordering processes and improve delivery timelines.
  • Trained staff on best practices for inventory control and waste reduction techniques.

Education

BBA - Business Administration And Management

Southern New Hampshire University
Hooksett, NH
08-2028

Skills

  • Problem-Solving
  • Customer Service and Engagement
  • MIcrosoft, Excel proficient
  • Managing under difficult situations
  • Organization
  • Business strategy
  • Working under stressful situations
  • Identifying issues and quickly rectifying
  • Team driven
  • Self motivated

Timeline

Store Manager in Training

Aldi USA
08.2025 - Current

Assistant Store Manager

Tops Friendly Markets
09.2020 - 08.2025

Center Store Field Specialist

Tops Markets
11.2017 - 09.2020

Grocery Operations

Tops Friendly Markets
06.1996 - 11.2017

BBA - Business Administration And Management

Southern New Hampshire University