ERICA FITZROY
Summary
Dynamic server with a proven track record at Hofbrauhaus Las Vegas, excelling in order accuracy and customer service. Known for enhancing guest experiences through effective upselling techniques and a great sense of humor, I thrive in fast-paced environments while anticipating and fulfilling guest needs.
Overview
12
12
years of professional experience
Work History
SERVER
Hofbrauhaus Las Vegas
04.2013 - Current
- Enhance dining experience
- Demonstrate strong multitasking ability in a fast-paced environment
- Provide excellent customer service
- Anticipate guest needs.
COCKTAIL SERVER
Battista's Hole in the Wall Las Vegas
01.2016 - 01.2019
- Efficiently taking and delivering drink orders
- Assisted co-workers during high-volume periods as needed
Education
BSW -
University of Missouri-St Louis
NURSING RELATED CLASSES
University of Missouri-St. Louis
Skills
- Order Accuracy
- Food Safety
- Upselling Techniques
- Customer Service
- Great sense of humor
Custom Section - Certifications
CPR CERTIFIED
References
References available upon request.
Timeline
COCKTAIL SERVER
Battista's Hole in the Wall Las Vegas
01.2016 - 01.2019
SERVER
Hofbrauhaus Las Vegas
04.2013 - Current
BSW -
University of Missouri-St Louis
NURSING RELATED CLASSES
University of Missouri-St. Louis
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