Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Erica Girone

Ephrata,PA

Summary

Flexible and organized General Manager with 12 years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Manager

Chipotle Mexican Grill
02.2019 - 02.2024
  • Selected outstanding crew and managers by interviewing and hiring each new crew member and identifying the next leader based off skills and work ethic.
  • Trained each employee effectively by creating a sustainable training system, utilizing all training tools and providing timely honest feedback.
  • Scheduled the team appropriately by creating accurate sales projections, providing the right people to complete prep accurately and timely and providing trainees and trainers enough time together to effectively train.
  • Delivered a safe food environment and excellent guest experience by going through and passing the Servsafe exam and setting the example on what they were.
  • Achieved annual sales and cash flow plan by attaining food and labor targets while controlling expenses.

Location Manager

Taste By Sandcastle Winery
07.2016 - 02.2019
  • Carefully interviewed, selected, trained and supervised staff.
  • Took care of weekly inventories and and food orders of anything needed for the restaurant.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Oversaw front of house and back of house personnel to maintain adequate staffing.
  • Prepared for and executed new menu implementations.
  • Reconciled cash and credit card transactions to maintain accurate records.

Apprentice General Manager

Chipotle Mexican Grill
02.2012 - 03.2016
  • Worked side by side with the General Manager, to help learn and take over all operations of the restaurant.
  • Upheld great standards of leadership for employees, consistently leading by example.
  • Took care of food orders 3x a week and performed weekly inventories on all food and kitchen items.
  • Responsible for all cash handling, and monthly cash audits, counting drawers and taking care of daily deposits.
  • Scheduled the team appropriately by executing accurate sales projections and providing enough people needed on weekly schedules.

Education

CPC - Medical Coding

Medical Coding For Professionals
Linden, NJ
08-2022

High School Diploma -

Colonia High School
Colonia, NJ
11-2011

Skills

  • Staff Management
  • Quality Management
  • Operations Management
  • Shift Management
  • Customer-Oriented
  • Labor and food cost control
  • P&L Management
  • Hiring and recruiting
  • Schedule Management
  • Complaint resolution
  • Focused on customer satisfaction

Certification

CPC-A - Certified Professional Coder

References

  • Adriane Bagans | Sr. Manager HR Shared Services | EnerSys | (484) 944-4496
  • Amber Keller | Field Leader | Chipotle Mexican Grill | (917) 364-4357
  • Jocelyn Guiterrez | Restaurateur | Chipotle Mexican Grill | (956) 400-0099
  • Tyler Kinder | Event Coordinator Manager | Sandcastle Winery Inc | (484)-577-0045

Timeline

General Manager

Chipotle Mexican Grill
02.2019 - 02.2024

Location Manager

Taste By Sandcastle Winery
07.2016 - 02.2019

Apprentice General Manager

Chipotle Mexican Grill
02.2012 - 03.2016

CPC - Medical Coding

Medical Coding For Professionals

High School Diploma -

Colonia High School

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Erica Girone