Erica Steffy
Denver,PA
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Eden Park Pediatric Assoc
Lancaster, PA
07.2020 - Current
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Prepared treatment rooms for patient examinations.
- Organized charts, documents and supplies to maintain team productivity.
- Administered injections, medications and treatments as directed by the physician.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Registered new patients into practice management software program accurately entering demographic information.
- Verified patient's insurance eligibility through web portals or phone calls to insurance companies.
- Received payments and posted amounts to customer accounts.
Dietary Aide
Ephrata Manor
Ephrata, PA
08.2018 - 10.2020
- Cleaned and maintained dining room during and after each meal service.
- Checked temperatures of hot food before serving it to patients and residents.
- Refilled condiments, napkins and server workstations.
- Served specific meals to patients with special dietary needs.
- Delivered snacks to nurse station for distribution to specific residents.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Education
Medical Assistant
YTI
Lancaster, PA07-2020
High School Diploma -
Ephrata High School
Ephrata, PA06-2018
Skills
- Check-in coordination
- Patient-focused care
- Clinical and administrative support
- Vital signs and examinations
- Specimen labeling
- Immunization administration
- CPR
- Stocking supplies
- HIPAA compliance
References
References available upon request.
Timeline
Medical Assistant
Eden Park Pediatric Assoc
07.2020 - Current
Dietary Aide
Ephrata Manor
08.2018 - 10.2020
Medical Assistant
YTI
High School Diploma -
Ephrata High School