Ericalynn Camus
Belle Chasse,LA
Summary
Dynamic and dedicated professional with extensive experience as a 911 Dispatcher for the City of San Diego. Proven ability to manage high-stress situations while utilizing critical thinking and exceptional active listening skills. Adept at data entry and information intake, ensuring efficient emergency response and patient care continuity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
911 Dispatcher
City of San Diego
05.2023 - 02.2025
- Monitored Fire and Medical radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported Fire and EMS during high-risk situations by providing vital date as information was received.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
Paramedic Field Training Officer
Mercy Medical Transportation
09.2021 - 05.2023
- Collaborated with emergency medical teams to ensure seamless patient handoffs, leading to improved continuity of care.
- Evaluated trainee performance during clinical rotations, providing constructive feedback to facilitate growth and improvement.
- Upheld strict safety regulations for both self and team members while navigating through hazardous situations.
- Facilitated debriefings after critical incidents involving both trainees and experienced paramedics in order to improve future responses.
- Managed challenging scenes with multiple casualties by prioritizing patient care, delegating tasks efficiently, and maintaining clear communication among team members.
- Managed inventory of medical equipment and supplies on ambulances, maintaining readiness for all emergencies.
Paramedic
Escondido Fire Department
06.2020 - 04.2021
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Transferred patients safely and securely to medical facilities for continued care.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
Education
Paramedic National Registery - Medical
Palomar College
San Marcos, CA12-2020
Skills
- Works Well Under Pressure
- Active listening
- Critical thinking
- Computer skills
- Problem-solving
- Data entry
- Information intake
- Memory retention
- Call management
- Verbatim transcription
- Multitasking and prioritization
- Team leadership
Certification
- National Registry of Emergency Medical Technicians (NREMT) Certification - National Registry of Emergency Medical Technicians.
- Emergency Medical Dispatcher (EMD) - International Academies of Emergency Dispatch (IAED).
- International Fire Service Accreditation Congress (IFSAC).
Timeline
911 Dispatcher
City of San Diego
05.2023 - 02.2025
Paramedic Field Training Officer
Mercy Medical Transportation
09.2021 - 05.2023
Paramedic
Escondido Fire Department
06.2020 - 04.2021
- National Registry of Emergency Medical Technicians (NREMT) Certification - National Registry of Emergency Medical Technicians.
- Emergency Medical Dispatcher (EMD) - International Academies of Emergency Dispatch (IAED).
- International Fire Service Accreditation Congress (IFSAC).
Paramedic National Registery - Medical
Palomar College
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