Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Erick Alvarez

Chelsea,MA

Summary

At Market Basket, I excelled as a Deli Manager, spearheading supply chain optimizations and pioneering a loyalty program that significantly boosted customer visits. My leadership enhanced team collaboration and efficiency, while my expertise in inventory management and customer service drove notable sales increases. Skilled in both employee supervision and sales promotion, I consistently delivered on key performance metrics.

Experienced with overseeing deli operations and ensuring exceptional customer service. Utilizes effective inventory management and staff training to optimize workflow and productivity. Strong understanding of food safety regulations and quality control to maintain superior standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Deli Manager

Market Basket
06.2002 - 09.2024
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Worked closely with other department managers to improve cross-functional collaboration within the store.
  • Increased deli sales by implementing innovative merchandising and promotional strategies.
  • Streamlined deli operations through effective scheduling, inventory management, and staff training.
  • Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
  • Introduced loyalty program that rewarded frequent customers, leading to significant increase in regular visits.

Education

High School Diploma -

Mateo Perrone School
Guatemala City
10-1993

Skills

  • Customer Service
  • Task Delegation
  • Employee Supervision
  • Inventory Management
  • Staff Training
  • Sales Promotion
  • Merchandise replenishment
  • Point of sale system
  • Teamwork and Collaboration
  • Safety Training

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Deli Manager

Market Basket
06.2002 - 09.2024

High School Diploma -

Mateo Perrone School
Erick Alvarez