Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erick Jenkner

Tucson ,AZ

Summary

Hardworking employee enthusiastic about learning this field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Driver

Amazon
Tucson, AZ
10.2019 - Current
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Coordinated efficient routes to avoid delays and optimize schedules.

Server

Buffalo Wild Wings
Tucson, AZ
06.2018 - 11.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Bartender Trainer

Buffalo Wild Wings
Omaha, NE
08.2014 - 05.2018
  • Trained 2 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Trained and mentored 2 new personnel hired to fulfill various roles.
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
  • Responsible for bar inventory every week
  • Helped with new menu building and training

Server Trainer

Buffalo Wild Wings
Bellevue , Nebraska
03.2011 - 04.2014
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Provided continuous evaluation and feedback to server employees.
  • Opened new stores in the district.
  • Trained newly hired managers on restaurant protocol and POS use

Education

in Progress - General Studies

Metropolitan Community College
Omaha, NE

Skills

  • Customer Service
  • Customer Rapport
  • Verbal and Written Communication
  • Problem solving
  • Familiar with using the restaurant Aloha system
  • Experienced with TOASTs extremely user friendly interface
  • Computer software knowledge and experience in free time
  • Inventory experience
  • Menu building
  • POS trouble shooting

Timeline

Driver

Amazon
10.2019 - Current

Server

Buffalo Wild Wings
06.2018 - 11.2019

Bartender Trainer

Buffalo Wild Wings
08.2014 - 05.2018

Server Trainer

Buffalo Wild Wings
03.2011 - 04.2014

in Progress - General Studies

Metropolitan Community College

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Erick Jenkner