Erick Valencia Alaniz
Crew
The Dalles,OR
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level crew position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
Language
Work History
Crew Member
McDonald's Restaurant
The Dalles, Oregon
03.2025 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru and other areas.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Boosted repeat customer rates by providing friendly and engaging service.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Increased customer satisfaction with prompt and accurate order taking.
- Supported training of new crew members, leading to more efficient onboarding process.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Brewed coffee and tea and changed out drink station syrups.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Completed milkshakes and ice cream desserts for customers.
Volunteer
Wasco County Juvenile Services
The Dalles, Oregon
02.2026 - 03.2026
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Maintained clean facilities to better serve program needs.
- Enhanced local environment through regular neighborhood cleanups and beautification projects.
Education
High School Diploma -
Innovations Academy
The Dalles, OR 05.2001 -
Skills
Customer service
Customer engagement
Multitasking and organization
Time management
Clear communication
Self-discipline
Interactive communication skills
Task prioritization
Flexible schedule
Heavy lifting
Safety awareness
Positive company representation
Valid Driver's license
Equipment maintenance
Safe vehicle operation
Willingness to learn
Reliability and punctuality
Maintenance and repair
Tool and equipment use
Team contributions
Adaptability and flexibility
Decision-making
Multitasking Abilities
Timeline
Volunteer
Wasco County Juvenile Services
02.2026 - 03.2026
Crew Member
McDonald's Restaurant
03.2025 - Current
High School Diploma -
Innovations Academy
05.2001 -