Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ericka McInnis

Secretary
Laurinburg,NC

Summary

Driven and resourceful administrative professional with 7+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Secretary

UNC/Health Southeastern
Lumberton, NC
08.2008 - Current
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled daily scheduling tasks and provided administrative support for entire department.

Education

Bachelor of Science - BS in Science Management

Phoenix University Online
Phoenix, AZ
05.2022

Medical Office Assistance

Strafford Institute
2016

High School Diploma -

South Robeson High School
Rowland, NC
06.1996

Skills

  • Appointment Coordination
  • Office Equipment Operation
  • Document and File Management
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Confidentiality and Data Protection

Certification

  • Certified Peer Interviewer 2018
  • Epic Super User 2017
  • CNA Certified 9/19/2001

Timeline

Secretary

UNC/Health Southeastern
08.2008 - Current

Bachelor of Science - BS in Science Management

Phoenix University Online

Medical Office Assistance

Strafford Institute

High School Diploma -

South Robeson High School

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