Erik Guzman
Los Angeles,CA
Summary
Dynamic sales professional with proven expertise in relationship building and negotiation, honed at Audi Downtown LA and in the United States Marine Corps. Specializes in up-selling and customer engagement, with a track record of developing impactful training programs and enhancing team skills. Achievements include significantly improving customer service standards and sales process efficiency.
Overview
10
10
years of professional experience
Work History
Salesperson
Audi Downtown LA
Los Angeles, CA
07.2017 - 11.2024
- Developed relationships with potential buyers through phone calls and emails.
- Greeted customers to determine wants or needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Developed training materials and conducted product demonstrations for new hires.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
0811 Field Artillery Cannoneer
United States Marine Corps
Seal Beach, CA
01.2015 - 01.2019
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
- Checked ammunition supply status and ensured proper storage of all munitions.
- Performed daily maintenance tasks such as cleaning, lubrication, and adjustments to artillery pieces.
- Issued orders concerning safety protocols when handling hazardous materials such as explosives or propellants.
- Inspected, maintained, and repaired small arms, crew-served weapons, and associated weapon systems.
- Targeted, fired and maintained weapons used to destroy enemy positions.
- Maintained inventory records of all weapons and related components.
- Ensured that all personnel were properly trained in the use of their assigned firearms before deployment.
Education
High School Diploma -
John Marshall High School
Los Angeles06-2014
Skills
- Up-selling
- Sales process
- Relationship building
- Deal structuring
- Customer service
- Negotiation
- Customer engagement
Languages
English
Professional
Spanish
Professional
Accomplishments
- Audi Sport Ambassador
Timeline
Salesperson
Audi Downtown LA
07.2017 - 11.2024
0811 Field Artillery Cannoneer
United States Marine Corps
01.2015 - 01.2019
High School Diploma -
John Marshall High School
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