Erik Wofford
Oviedo,FL
Summary
Driven sales consultant with expertise in client consultation, sales strategy, and logistics. Proven ability to develop strong relationships and enhance customer satisfaction.
Overview
18
18
years of professional experience
Work History
Sales Consultant
Johnson Brothers Liquor Company
Orlando, FL
11.2023 - Current
- Consulted with clients to assess beverage needs and preferences, enhancing customer satisfaction.
- Managed inventory by tracking stock levels and placing timely orders, ensuring product availability.
- Collaborated with team members to create promotional displays for new products.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Attended industry events to stay informed about market trends and competitors.
- Cultivated client relationships that contributed to increased sales revenue.
Inside Sales Representative/Logistics Coordinator
Greentech Renewable Solutions
Orlando, FL
05.2019 - 07.2023
- Initiated role as second employee, contributing to company growth from startup to over seventy employees.
- Managed over 10 inside sales accounts, assisting customers with solar needs and ensuring satisfaction.
- Followed up on pending orders and inquiries promptly, enhancing customer experience.
- Provided customers with product information, pricing and availability.
- Liaised between outside sales representatives and accounts to optimize customer service.
- Ultimately advanced to logistics coordinator managing 12 drivers and trucks.
- Coordinated deliveries to up to 5 stops per driver all over the state of Florida.
Server/Bartender
Marlows Tavern
Oviedo, FL
10.2017 - 05.2019
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences effectively.
- Trained new servers on restaurant procedures and best practices consistently.
Landscaping Manager
3W Lawn Care
Winter Springs, FL
06.2008 - 09.2016
- Led operations of family-owned business following father's medical retirement.
- Coordinated four crews to deliver projects on time while adhering to quality standards.
- Facilitated transition of client accounts to larger company, ensuring seamless handover.
Education
Associate of Arts - Business Management
Seminole State College of Florida
Sanford, FL12-2011
Skills
- Sales strategy
- Sales presentations
- Client consultation
- Account management
- Customer relationship management
- Market analysis
- Negotiation skills
- Problem solving
- Adaptable learning
Timeline
Sales Consultant
Johnson Brothers Liquor Company
11.2023 - Current
Inside Sales Representative/Logistics Coordinator
Greentech Renewable Solutions
05.2019 - 07.2023
Server/Bartender
Marlows Tavern
10.2017 - 05.2019
Landscaping Manager
3W Lawn Care
06.2008 - 09.2016
Associate of Arts - Business Management
Seminole State College of Florida