Compassionate individual with the poise to tackle multiple tasks in an office-centered environment. Offering dynamic telephone, interpersonal and data entry skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Veterinary Receptionist
Black Creek Veterinary Hospital
2022.11 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
Entered data from pet records and office visits into computer system.
Maintained current and accurate medical records for patients.
Triaged incoming patients to determine treatment needs and urgency of care.
Transcribed phone messages and relayed to appropriate personnel.
Organized paperwork such as charts and reports for office and patient needs.
Answered owner animal health questions and advised on best care practices.
Veterinary Technician
Care Pet Animal Hospital
2022.01 - 2022.11
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Administered medications to animals in treatment and documented changes in condition.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Recorded symptoms and documented medical observations to inform treatment decisions.
Collected patient biopsies and blood samples for laboratory analysis.
Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Monitored vital signs of animals during surgical procedures and provided postoperative care.
Administer medications, vaccines and treatments as instructed by veterinarian.
Childcare Site Director
YMCA Daycare
2019.10 - 2022.01
Engaged with parents and families to build positive relationships for children to thrive.
Managed program paperwork and child records to comply with state requirements.
Supervised and managed team of childcare professionals to guarantee highest standards of care.
Operated under licensing guidelines to protect health, safety and well-being of children.
Attended approved training and continuing education courses to maintain certifications.
Resolved conflicts and administered corrective action to foster positive experience for children and staff.
Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
Seasonal Sales Associate
Vans
2022.10 - 2022.12
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate of Arts - Psychology
St Johns River State College
Orange Park, FL
05.2023
High School Diploma -
Ridgeview High School
Orange Park, FL
05.2020
Skills
Telephone Etiquette
Effective Multitasking
Pre-Hospital Care
Medical Terminology
Electronic Medical Record
Reading Comprehension
Typing and Filing
Over-The-Counter Product Sales
Petty Cash Management
Adaptable and Flexible
Certification
First Aid/CPR Certified
Timeline
Veterinary Receptionist
Black Creek Veterinary Hospital
2022.11 - Current
Seasonal Sales Associate
Vans
2022.10 - 2022.12
Veterinary Technician
Care Pet Animal Hospital
2022.01 - 2022.11
Childcare Site Director
YMCA Daycare
2019.10 - 2022.01
Associate of Arts - Psychology
St Johns River State College
High School Diploma -
Ridgeview High School
First Aid/CPR Certified
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