Summary
Work History
Education
Skills
Languages
Timeline
Generic

Erika Cardona

Los Angeles,CA

Summary

Dynamic Sales Associate with proven expertise in upselling and retail loss prevention, honed at Marshalls. Skilled in transforming customer interactions into increased sales and repeat business through exceptional service and professional demeanor. Excelled in driving promotional support, demonstrating a keen ability to manage client accounts and time efficiently. Achieved notable improvements in store operations and profitability. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Work History

Sales Associate

Marshalls
Huntington Park, CA
11.2023 - 02.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Tracked sales performance metrics to identify trends in the market place.
  • Scheduled shifts for fellow associates during peak traffic times.
  • Suggested ideas for improving store operations and increasing profits.

Education

High School Diploma -

Linda Ezperansa Marquez
Huntington Park, CA
07-2023

Some College (No Degree) - Biology

East Los Angeles College
Monterey Park, CA

Skills

  • Retail loss prevention
  • Upselling
  • Promotional support
  • Cash handling
  • Product promotions
  • Client account management
  • Professional demeanor
  • Positive and professional
  • Fitting room maintenance
  • Time management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Sales Associate

Marshalls
11.2023 - 02.2024

High School Diploma -

Linda Ezperansa Marquez

Some College (No Degree) - Biology

East Los Angeles College
Erika Cardona