Erika Grove
Denver,CO
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Gresham Smith
08.2024 - Current
- Managed front desk operations and facilitated efficient visitor check-in and appointment scheduling
- Provided exceptional customer service, addressing inquiries and resolving issues promptly
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
- Prepared and reviewed architectural contracts in compliance with industry standards, ensuring clarity in scope, deliverables, timelines, and legal obligations to protect both client and firm interests
- Assisted project managers and cross-functional teams in preparing, tracking, and delivering project milestones, ensuring on-time completion and alignment with quality standards
- Led office-wide community engagement initiatives, coordinating volunteer projects, charity drives, and partnerships with local nonprofits to foster team collaboration, boost employee morale, and strengthen the company’s reputation as a socially responsible organization
Administrative Assistant
Lument
01.2022 - 07.2024
- Provided administrative support for a C-level executive
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel
- Coordinated travel arrangements by booking airfare, hotel and ground transportation
- Generated reports and typed letters in Word and prepared PowerPoint presentations
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Seamlessly interacted with colleagues to plan and complete special projects
Administrative Assistant
Cameron Mitchell Restaurants
04.2018 - 12.2021
- Managed multi-line phone system, routed calls, delivered messages to staff, and greeted visitors to ensure smooth communication flow.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Sorted and distributed office mail, recorded incoming shipments for corporate records to maintain accurate tracking.
- Communicated with vendors to coordinate orders and resolve issues, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Organized meeting spaces and materials, documented discussions, and distributed meeting notes to support team collaboration.
Education
Columbus State Community College
Columbus, OHOhio University
Athens, OHHigh School Diploma -
St.Frances DeSales High School
Columbus, OH05-2016
Skills
- Office Administration
- Microsoft Office
- Project Planning
- Travel Coordination
- Organizational Skills
- Attention to Detail
- Problem Solving
- Communication
- Customer Service
Timeline
Administrative Assistant
Gresham Smith
08.2024 - Current
Administrative Assistant
Lument
01.2022 - 07.2024
Administrative Assistant
Cameron Mitchell Restaurants
04.2018 - 12.2021
High School Diploma -
St.Frances DeSales High School
Columbus State Community College
Ohio University