Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erika Luna

Houston,TX

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Dedicated to using compassionate and caring approach to provide outstanding services to patients. Seeking internship or entry level positions in phlebotomy to advanced skill set.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Five Guys
Houston, TX
06.2023 - Current
  • Exceeds in performing essentials task such as runner/frontline order taker/dinning room attendant,grill operator, sandwich maker, and fry station.
  • Maintained friendly, fast and accurate service while agile in all different areas of essential tasks.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Upheld high standards of productivity and quality in operations.

Cashier/Server Assistant

Pei Wei Asian Kitchen
Dallas, TX
05.2022 - 04.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.

Stock Merchandise Flow Associate

Amazon
Dallas, TX
07.2021 - 05.2022
  • Organized packages according to type, size, destination, and other specifications.
  • Labeled, packed, crafted, tagged, parcels accurately according to company guidelines to ensure timely accurate shipment of products.
  • Lifted materials of varied weights on regular basis.
  • Participated in physical inventories of stock on hand periodically.

Retail Sales Associate

Metro by T-Mobile
Dallas, TX
06.2020 - 07.2021
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Education

Associate of Science - Nursing

El Centro College
Dallas, TX
12-2020

Skills

  • Customer Service
  • Sanitation and Sterilization
  • Communication skills
  • Venipuncture
  • Basic knowledge of blood collection procedures
  • Bilingual

Certification

National Certified Phlebotomy Technician (CPT)

Phlebotomy Training Specials. Issued Dec. 2023

Renewal Expiration Date: Dec. 2025

Timeline

Crew Member

Five Guys
06.2023 - Current

Cashier/Server Assistant

Pei Wei Asian Kitchen
05.2022 - 04.2023

Stock Merchandise Flow Associate

Amazon
07.2021 - 05.2022

Retail Sales Associate

Metro by T-Mobile
06.2020 - 07.2021

Associate of Science - Nursing

El Centro College

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Erika Luna