Erika Valentine
Liverpool,NY
Summary
Dedicated professional successful at providing high-quality customer service and managing multiple priorities with a positive attitude. Excels in environments requiring attention to detail and thrives on ensuring all aspects of work meet or exceed set standards. Ready to apply a methodical approach to new challenges and contribute to team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Brookdale Senior Living
Liverpool, NY
05.2024 - Current
- Interact with senior residents and guests, deliver drink orders and accommodate any special requests
- Aid other kitchen staff by preparing sandwiches, salads or desserts according to the prefixed menu
- Organize and clean assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Server/Trainer
Applebee's
Liverpool, NY
09.2019 - 09.2022
- Ensure pleasant dining experience by using a two minute/two bite check back system, refill beverages and resolving any negative feedback.
- Assisted in providing proper training for new employees.
- Areas of expertise include To-Go/Curbside Specialist, Host, Server and BOH Expediter.
Patient Care Technician
St Joseph's Health Hospital
Syracuse, NY
02.2022 - 07.2022
- Assist care team by completing various tasks (i.e
- Collecting specimens, measuring and recording vital signs, administering specified meals and transporting patients to other units.) Observed up to 12 patients in a secure unit, conducting safety checks every 15 minutes
- Sanitized beds, changed linen and responded to patient requests for supplies and personal comfort items such as extra blankets.
Education
High school diploma -
Liverpool High School
Liverpool, NY06.2014
Skills
- Team member training
- Hospitality
- Bartending
- Food safety understanding
Certification
- Driver's License, 11/01/19, 10/01/26, Class D
- ServSafe Food Handler, 04/01/24, 04/01/27
Timeline
Server
Brookdale Senior Living
05.2024 - Current
Patient Care Technician
St Joseph's Health Hospital
02.2022 - 07.2022
Server/Trainer
Applebee's
09.2019 - 09.2022
High school diploma -
Liverpool High School
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