Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Erikca Smith-Jennings

East St.Louis ,IL
Erikca  Smith-Jennings

Summary

Proven team player with a track record of delivering high-quality customer service and operational efficiency at McDonald's. Excelled in fast-paced environments, mastering time management and problem-solving skills. Demonstrated hospitality service expertise, enhancing customer satisfaction and teamwork. Achieved significant improvements in order processing speed and accuracy, without sacrificing service quality.

Overview

8
years of professional experience

Work History

McDonald's

Crew Member
07.2016 - 07.2024

Job overview

  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Southeast High School
Springfield, IL

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cleaning
  • Taking Orders
  • Flexible Schedule
  • Store Opening and Closing
  • Hospitality service expertise

Languages

Armenian
Limited Working

Timeline

Crew Member

McDonald's
07.2016 - 07.2024

Southeast High School

Erikca Smith-Jennings