Erikka Glenn
New Orleans,LA
Summary
Dynamic professional with extensive experience in inventory management and supply chain logistics at U.S. Army Reserve Command. Proven ability to enhance team performance through effective training and problem-solving. Recognized for promoting safety and optimizing warehouse operations, consistently achieving corporate service standards while fostering a collaborative work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Specialist
Spectra Gutter Systems
New Orleans, LA
09.2025 - Current
- Resolved customer inquiries through effective communication and problem-solving skills.
- Managed customer accounts, ensuring accurate documentation and timely responses to requests.
- Oversaw inventory management processes, ensuring accuracy and efficiency in stock levels.
- Implemented inventory control systems, improving tracking and reducing discrepancies.
- Analyzed inventory data to forecast needs and optimize supply chain operations.
92A Automated Logistical Specialist
U.S. Army Reserve Command
New Orleans, Louisiana
07.2024 - Current
- Prepared reports on supply activities, including inventory levels, stock locations, and cost analysis.
- Processed requests for repairs, replacements, and maintenance services.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Reviewed supplies inventory levels and purchased necessary items.
Assistant Branch Manager
Spectra Gutter Systems
New Orleans, Louisiana
11.2017 - 03.2023
- Trained and mentored highly effective teams to meet corporate service standards.
- Maximized sales potential by training new members in improved sales strategies.
- Conducted inventory counts for warehouse
- Manage day to day warehouse functions and operations
Education
Some College (No Degree) - Nursing
Fayetteville State University
Fayetteville, NCHigh School Diploma -
Parkland High School
Winston-Salem, North Carolina06.2009
Skills
- Inventory management
- Supply chain logistics
- Safety procedures
- Customer service
- Team building
- Employee training
- Time management
- Problem solving
- Warehouse operations
- Logistics planning
- Disciplinary procedures
- Critical thinking
Certification
Secret Clearance
Military Experience
TWIC Card
Timeline
Customer Service Specialist
Spectra Gutter Systems
09.2025 - Current
92A Automated Logistical Specialist
U.S. Army Reserve Command
07.2024 - Current
Assistant Branch Manager
Spectra Gutter Systems
11.2017 - 03.2023
Some College (No Degree) - Nursing
Fayetteville State University
High School Diploma -
Parkland High School