Erin Kelly
Charleston,SC
Summary
Portfolio Manager with over six years of experience in property management, recognized for enhancing property value and achieving high occupancy rates through innovative strategic planning and effective vendor management. Demonstrates strong leadership and team coordination skills, ensuring tenant satisfaction and operational efficiency. Committed to leveraging expertise in financial analysis and emergency planning to drive growth and innovation in the property management sector.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
Oyster Park
01.2025 - Current
- Oversaw daily operations of property management, ensuring compliance with regulations and company policies.
- Developed and implemented resident engagement programs to enhance community satisfaction and retention.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost-efficiency.
- Coordinated maintenance requests and property inspections, improving response times and tenant relations.
- Analyzed financial reports to identify trends, contributing to budgeting and forecasting accuracy.
- Trained and mentored junior staff on best practices in property management and customer service standards.
- Facilitated communication between tenants and ownership, addressing concerns promptly to maintain positive relations.
- Led marketing initiatives for vacant units, utilizing online platforms to increase visibility and attract prospective tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
Portfolio Manager
Status Property Management
09.2022 - Current
- Manage 4-property portfolio, achieving 95% occupancy through strategic planning.
- Lead team to enhance property value with capital improvements.
- Spearheaded cost-saving initiatives, including vendor contract negotiations and energy-efficient measures, while maintaining high tenant satisfaction levels.
- Conducted thorough financial analyses, identifying improvement areas and cost reduction opportunities to meet budgetary targets across the property portfolio.
- Managed capital improvement projects and new construction transitions, enhancing property value and ensuring seamless integration of development and management.
- Previously Redburn Property Services
Property Manager
Redburn Property Services
12.2020 - 09.2022
- Oversaw 7 buildings, 362 residents, ensuring swift issue resolution and tenant satisfaction.
- Maintained low rent delinquency, implementing legal actions for late payments when needed.
- Executed lease renewals efficiently, managing documentation and tenant communication.
- Conducted audits, ensured precise data entry in Yardi software, enhancing data accuracy.
- Collaborated on software implementation, ensuring smooth operational transitions.
Project Manager
George's Market & Nursery
04.2019 - 03.2022
- Led diverse crews, optimizing project timelines and quality.
- Developed client-centric landscape designs, ensuring satisfaction.
- Managed vendor relations, streamlining material logistics.
- Maintained high standards, aligning with client expectations.
Education
Bachelor's Degree -
Franklin Pierce University
Rindge, NH01-2020
Skills
- Property Management
- Team Leadership
- Budget Management
- Tenant Relations
- Lease Administration
- Maintenance Coordination
- Financial Analysis
- Project Management
- Vendor Management
- Compliance
- Emergency Planning
- Software Implementation
- Landscape Design
- Customer Service
- Conflict Resolution
Timeline
Assistant Property Manager
Oyster Park
01.2025 - Current
Portfolio Manager
Status Property Management
09.2022 - Current
Property Manager
Redburn Property Services
12.2020 - 09.2022
Project Manager
George's Market & Nursery
04.2019 - 03.2022
Bachelor's Degree -
Franklin Pierce University