Erin Kiker
Skiatook,OK
Summary
Dynamic administrative professional with a proven track record at CCK Strategies, excelling in travel coordination and report preparation. Adept at fostering volunteer engagement and managing events, I bring strong communication skills and meticulous attention to detail to drive organizational success. Committed to enhancing operational efficiency and team collaboration.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
CCK Strategies
Tulsa, Oklahoma
12.2014 - Current
- Coordinated travel arrangements and itineraries for staff members, ensuring timely and efficient travel plans.
- Managed inventory and ordered supplies, supporting efficient office operations.
- Organized and maintained filing systems for physical and electronic documents, ensuring record accuracy and confidentiality.
- Protected sensitive information through secure handling and storage practices. during daily operations to ensure privacy.
- Responded to phone calls and emails to deliver accurate information.
- Assisted in preparing reports and presentations for client meetings, enhancing communication with clients.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Volunteer Coordinator
Hospitality House
Tulsa, Oklahoma
12.2011 - 12.2014
- Utilized social media and digital tools to recruit volunteers and promote opportunities, increasing community involvement.
- Created and implemented volunteer recognition and engagement practices to enhance retention and satisfaction.
- Created training materials that enhanced volunteer engagement and clarified role expectations.
- Engaged with volunteers to address issues and provide support, fostering a responsive and supportive environment.
- Assigned volunteers to specific roles based on skills and availability. to keep shifts properly staffed.
- Reviewed online volunteer applications and managed volunteer background checks.
- Ensured proper recognition of volunteer efforts through awards, certificates.
- Facilitated volunteer committee meetings to strengthen communication and collaboration among volunteers.
Mentor Coordinator
Girl Scouts of Eastern Oklahoma
Tulsa, OK
09.2000 - 04.2011
- Developed and implemented training for program participants, improving their integration and preparedness for reentry.
- Recruited and managed adult mentors to provide support for women reentering society after incarceration, fostering community reintegration.
- Compiled and submitted federal grant reports, ensuring compliance with funding requirements and securing continued program funding.
Membership Executive
Girl Scouts of Eastern Oklahoma
Tulsa, OK
09.2000 - 04.2011
- Oversaw 16% of council's girl and adult membership, driving significant contributions to overall membership growth.
- Guided and mentored 130 troop leaders across 6 geographical areas, resolving conflicts to improve leadership effectiveness.
- Developed community profiles to align programs with regional needs, enhancing community engagement.
Outreach Specialist
Girl Scouts of Eastern Oklahoma
Tulsa, OK
09.2000 - 04.2011
- Presented community outreach to promote Girl Scout program, establishing partnerships with local schools and churches to enhance program accessibility.
- Led planning and execution of meetings and activities for 100+ girls across 8 troops, fostering leadership skills and community engagement.
- Facilitated day camp program for 100+ girls from lower income communities, providing enriching activities and support over three weeks.
Receptionist
Girl Scouts of Eastern Oklahoma
Tulsa, OK
09.2000 - 04.2011
- Filtered incoming calls on 6-line phone system to direct inquiries efficiently.
- Processed adult training registrations and maintained council-wide database to ensure accurate tracking.
- Notified volunteers of training schedule changes to facilitate seamless operations.
- Promoted fundraising initiatives to strengthen departmental collaboration.
Education
Bachelor of Social Work -
Northeastern State University
Broken Arrow, OK01-2007
Skills
- Microsoft Excel
- Data entry
- Report preparation
- Travel coordination
- Office management
- Event planning
- Effective communication
- Team collaboration
- Time management
- Attention to detail
- Volunteer engagement
- Meeting planning
Timeline
Administrative Assistant
CCK Strategies
12.2014 - Current
Volunteer Coordinator
Hospitality House
12.2011 - 12.2014
Mentor Coordinator
Girl Scouts of Eastern Oklahoma
09.2000 - 04.2011
Membership Executive
Girl Scouts of Eastern Oklahoma
09.2000 - 04.2011
Outreach Specialist
Girl Scouts of Eastern Oklahoma
09.2000 - 04.2011
Receptionist
Girl Scouts of Eastern Oklahoma
09.2000 - 04.2011
Bachelor of Social Work -
Northeastern State University