Erin Rieckens
Dubuque,IA
Summary
Motivated Client Service Representative with proven administrative, problem-solving and customer relations skills. Collaborative and driven with clear focus on putting clients and athletes first as well as supporting team needs. Well-organized, flexible, and computer-savvy.
Overview
3
3
years of professional experience
Work History
Client Service Representative
Cottingham & Butler
Dubuque
05.2023 - Current
- Provided customer service support to clients in a timely and efficient manner.
- Maintained customer records in the database system.
- Managed client accounts by providing accurate data entry services.
Assistant Women's Soccer Coach
Wahlert Catholic High School
Dubuque, IA
03.2023 - 06.2024
- Developed individualized training regimens to improve players' skills and performance levels.
- Assessed opposing teams' playing strategies during games and provided feedback to head coach regarding adjustments needed.
- Implemented strength and conditioning programs designed specifically for female athletes according to their needs and goals.
Weight Room Attendant
Loras College
Dubuque, IA
05.2021 - 05.2023
- Performed daily maintenance checks to ensure all machines are working properly and safely.
- Monitored patrons to ensure adherence to safety protocols and policies.
- Maintained cleanliness and organization of the weight room, including equipment and supplies.
Education
Bachelor of Arts - Business Administration And Marketing
Loras College
Dubuque, IA05-2023
Skills
- Client Support
- Improving performance
- Database Maintenance
- Meeting deadlines
- Motivational Techniques
- Verbal and written communication
- Relationship Building
Affiliations
- Collegiate Athlete - Loras Women's Soccer
Accomplishments
- Loras College Civic Leaders
Timeline
Client Service Representative
Cottingham & Butler
05.2023 - Current
Assistant Women's Soccer Coach
Wahlert Catholic High School
03.2023 - 06.2024
Weight Room Attendant
Loras College
05.2021 - 05.2023
Bachelor of Arts - Business Administration And Marketing
Loras College
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