Erin Scalcione
Queens,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated and engaging personality with flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Oliver's Bar & Restaurant
03.2024 - Current
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server/ Bartender
Juniper Bar
08.2023 - 02.2024
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Toast Coffeehouse
02.2023 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with handheld POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Bartender
Great South Bay Brewery
01.2020 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, and preparing cash drawers.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
Court Reporter/Stenographer - Stenography
Plaza College
Forest Hills, NYCertified Make Up Artist - Make Up 101 And Make Up 102
Make Up Designory
Manhattan, NY03.2015
High School Diploma -
East Islip High School
Islip Terrace, NY06.2008
Skills
- Taking Reservations
- Time management
- Cocktail/ Wine Knowledge
- Waiting Tables
- Billing and Payment Processing
- Glassware Polishing
- POS Operation
- Ability to Lift 30 Pounds
Timeline
Server
Oliver's Bar & Restaurant
03.2024 - Current
Server/ Bartender
Juniper Bar
08.2023 - 02.2024
Server
Toast Coffeehouse
02.2023 - 09.2023
Bartender
Great South Bay Brewery
01.2020 - 01.2023
Court Reporter/Stenographer - Stenography
Plaza College
Certified Make Up Artist - Make Up 101 And Make Up 102
Make Up Designory
High School Diploma -
East Islip High School
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