Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Erin Snell

Erin Snell

Leesburg,VA

Summary

Enthusiastic Crew Member who is ready to merge my career with my passion for flowers. Nearing five years of experience in understanding customer concerns and exceeding expectations with a smile. Reliable, naturally curious, and brings the team spirit.

Overview

5
5
years of professional experience

Work History

Crew Member

Trader Joe's
Falls Church, VA
08.2022 - Current
  • Promoted to Section Leader in which I was responsible for daily product ordering which led to a significant increase from last year’s sales.
  • Demonstrated the company’s #1 core value of integrity by taking care of the store and it's customers even when no one else is looking.
  • Provided the “WOW” customer experience while keeping up in the fast-paced environment focused on anticipating customer needs.

Operations Liaison

James Madison University
Harrisonburg, VA
01.2022 - 05.2022
  • Assisted in overseeing a staff of 30 students.
  • Facilitated a Growth Mindset training to improve professional development of staff.
  • Demonstrated willingness to perform a variety of needed tasks by my direct supervisor.

Operations Assistant

James Madison University
Harrisonburg, VA
08.2020 - 12.2021
  • Provided high quality customer service by answering questions from JMU community members at the front desk and over the phone.
  • Ensured smooth transitions between classes while keeping meeting rooms organized.
  • Resolved technology issues for professors in the classrooms.

Education

Bachelor of Science - Psychology

James Madison University
Harrisonburg, VA
05-2022

Skills

  • Customer Service
  • Conflict Resolution
  • Creative Eye
  • Collaboration
  • Product Ordering
  • Clear Communication
  • Time Management
  • Inventory Management

Affiliations

  • Stained glass
  • Plant Mom
  • Painting

Timeline

Crew Member

Trader Joe's
08.2022 - Current

Operations Liaison

James Madison University
01.2022 - 05.2022

Operations Assistant

James Madison University
08.2020 - 12.2021

Bachelor of Science - Psychology

James Madison University

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