Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin K. Haralambis

Rockledge,FL

Summary

Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping.

Overview

21
21
years of professional experience

Work History

Scheduling Coordinator

John Knox Home Health
08.2022 - 03.2023
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Implemented time-blocking and schedule notifications to optimize time management.

Lead Scheduler

Healthcare Of South Florida
07.2018 - 12.2019
  • Home Health Agency Medicare and private duty trained professional with over 20 years experience.
  • Cross trained in several departments including ICD-9, medical coding, Oasis entry and transmission.
  • Professional demeanor with excellent level of confidence.
  • Focused and self motivate; learns new concepts quickly.
  • Highly motivated with exceptional organizational and communication skills.
  • Proficient in computer and internet abilities.

Scheduling Coordinator

Trust Usa Home Health
05.2011 - 07.2018

Nursing Scheduling coordinator and assistant to multiple case managers.

Data Entry and maintenance of multi patient spread sheets for tracking purposes, reporting to owner on regular basis to ensure all home visits are made and treatment notes were maintained on a regular basis.

Viewing and ensuring documentation was complete and received in a timely manner.

Home visit scheduling with communication with field staff, subcontractors, and patients through email, text, and verbal direction.

Cross trained in several departments including in HR file maintenance and the selection of new employees in the hiring process.

Lead Scheduling Coordinator

Homecare Solutions Group
11.2007 - 05.2011
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Nursing Scheduling Coordinator and assistant to four case managers.
  • Data entry and maintenance of multi patient spread sheets for tracking purposes.
  • Cross trained in several positions including OASIS entry, receptionist duties, billing entry, admitting new patients.
  • On-call duties handled on nights and weekends with problem solving implementation, scheduling, and patient assurance.

Scheduling Coordinator

Patient Choice
08.2002 - 11.2007
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Nursing scheduling coordinator for four case managers.
  • Data Entry and maintainance of 100+ patient load on Homecare System.
  • Home visit scheduling and communication with field nursing staff.
  • Cross trained in ICD-9, medical coding for Oasis, Plan of Care Entry, and receptionist duties.
  • Oasis transmission to Medicare.

Education

Associate of Arts -

Broward College
Fort Lauderdale, FL
03.2026

High School Diploma -

Western High School
Davie, FL
05.1997

Skills

  • Schedule Organization
  • Confidentiality Requirements
  • Daily Timekeeping
  • Process Improvement
  • Schedule Management
  • Calendar Coordination
  • Teamwork and Collaboration
  • Medical Terminology
  • Telephone Etiquette
  • Patient Registration
  • Personnel Management
  • Patient Engagement
  • Customer Service and Support
  • Patient Scheduling
  • Scheduling Proficiency
  • Attention to Detail
  • Scheduling
  • Critical Thinking
  • Call Screening
  • Customer Relationship Management

Timeline

Scheduling Coordinator

John Knox Home Health
08.2022 - 03.2023

Lead Scheduler

Healthcare Of South Florida
07.2018 - 12.2019

Scheduling Coordinator

Trust Usa Home Health
05.2011 - 07.2018

Lead Scheduling Coordinator

Homecare Solutions Group
11.2007 - 05.2011

Scheduling Coordinator

Patient Choice
08.2002 - 11.2007

Associate of Arts -

Broward College

High School Diploma -

Western High School
Erin K. Haralambis