Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Errica Jackson

Gaffney,

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Onboarding CoordinatorTraining CoordinatorSite HR CoordinatorTalent Development CoordinatorOrganizational Development Specialist

Work Type

Full TimeContract Work

Location Preference

On-SiteRemoteHybrid
Location: Gaffney, SCGreer, SCSpartanburg, SCCharlotte, NC
Open to relocation: Yes

Salary Range

65000/yr - 200000/yr

Important To Me

Work-life balanceCompany CultureCareer advancementHealthcare benefitsPaid time offPersonal development programsTeam Building / Company Retreats

Summary

Accomplished Training and Operations Professional with 7 years of experience in manufacturing, logistics, and workforce development. Designs and coordinates training programs while driving continuous improvement initiatives in dynamic production settings. Pursuing a Master of Science in Leadership & Human Resource Development at Louisiana State University, focusing on organizational training and HR analytics.

Overview

7
7
years of professional experience

Work History

Rideshare Driver

Uber
Gaffney
08.2024 - Current
  • Delivered exceptional customer service, managing dynamic scheduling and optimizing routes to ensure safety compliance.
  • Maintained strong customer satisfaction through professionalism and reliable service execution.
  • Adapted communication and problem-solving skills to navigate fast-paced operational challenges.

Shipping Department Lead

Techtronic Industries (TTI)
Gaffney
09.2021 - 10.2023
  • Coordinated workforce activities and supported operational training initiatives to enhance efficiency in high-volume manufacturing and distribution environment.
  • Improved operational efficiency by 20% through workflow optimization, process standardization, and employee coordination.
  • Reduced overtime by 15% through cross-training initiatives and workforce flexibility planning.
  • Maintained 100% audit compliance by ensuring adherence to safety, quality, and operational procedures.
  • Facilitated onboarding and training of new employees to ensure adherence to operational standards and accelerate integration into production.
  • Supported continuous improvement initiatives including process audits, corrective actions, and workplace organization activities aligned with 5S principles.
  • Utilized Workday HCM for attendance tracking, scheduling, workforce reporting, and training coordination support.
  • Applied root cause analysis methods to identify workflow gaps and improve operational performance.
  • Collaborated with leadership to align strategies with productivity goals, boost employee engagement, and ensure process consistency.

Production Operator

BASF
Converse
12.2020 - 09.2021
  • Operated production equipment to ensure compliance with EHS and quality management standards, enhancing safety and product quality.
  • Maintained accurate process documentation, supporting adherence to production procedures and safety requirements to minimize errors.
  • Participated in continuous improvement initiatives focused on efficiency, waste reduction, and workplace safety.
  • Assisted in maintaining operational consistency during production changes and process updates, contributing to smoother transitions.

Packaging Operator

Owens Corning
Dallas
03.2015 - 10.2017
  • Supported manufacturing and packaging operations, ensuring compliance with production and safety standards to maintain operational integrity.
  • Assisted with troubleshooting and implementing process improvements that enhanced production efficiency.
  • Contributed to problem-solving initiatives and coordinated workflows, fostering collaboration within the team.

Education

Master of Science - Leadership & HR Development W/ Conc Workforce Dev

Louisiana State University
Baton Rouge, LA
08-2026

Bachelor of Science - Business Management

University of Phoenix
Charlotte, NC

Associate of Applied Science - Early Care and Education

Spartanburg Community College
Spartanburg, SC

Skills

  • Customer service
  • Training Coordination
  • Learning & Development
  • Employee Development
  • Workforce Planning
  • Production Training
  • SOP Development
  • Training Documentation
  • Cross-Functional Collaboration
  • Continuous Improvement
  • Root Cause Analysis

Timeline

Rideshare Driver

Uber
08.2024 - Current

Shipping Department Lead

Techtronic Industries (TTI)
09.2021 - 10.2023

Production Operator

BASF
12.2020 - 09.2021

Packaging Operator

Owens Corning
03.2015 - 10.2017

Master of Science - Leadership & HR Development W/ Conc Workforce Dev

Louisiana State University

Bachelor of Science - Business Management

University of Phoenix

Associate of Applied Science - Early Care and Education

Spartanburg Community College

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Errica Jackson