Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eryka Decatur

Houston,TX

Summary

Eryka, a 26 year-old with diverse skill sets in fast food,cold calling,cash collecting,and problem solving. I am prompt,motivating,and responsible individual who was studying information technology (IT) and does hair on the side. I don't have any kids but however , I am a dog mom, looking to utilize her expertise and skills in a career field.

Overview

2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Crew Member

Whataburger
12.2022 - Current
  • Providing excellent customer service and stocking supplies
  • Providing a clean atmosphere,and quality control
  • Handling cash , and making food
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Head Cashier

Dripped Birria Tacos
05.2024 - 09.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Educated employees on register use, merchandising, and customer service.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.

Deli Team Production Member

Pilot Flying Js
04.2022 - 12.2022
  • Collaborated with team members to achieve daily production goals and maintain a positive work environment.
  • Enhanced communication between shifts by providing thorough updates on completed tasks and pending issues during shift handovers.
  • Implemented quality control measures that resulted in reduced defects and increased customer satisfaction.
  • Enhanced production efficiency by streamlining processes and optimizing equipment usage.
  • Collaborated with other departments to optimize production workflows.
  • Performed general equipment maintenance and repair to minimize downtime.

Education

Lone Star College Cy Fair
Houston, TX
09.2023 - 05.2024

High School Diploma -

AdvanceVirtualAcademy
Houston, TX
05.2017

Skills

  • Customer service
  • Cash handling
  • Training
  • Food safety
  • Leadership
  • Merchandising
  • Packing
  • Load and Unloading
  • Inventory Control
  • Retail sales
  • Cold calling
  • Guest services
  • Microsoft
  • Excel
  • Time Management
  • Problem-Solving

Certification

  • Food Handler Certification - State or Local Health Departments.
  • ServSafe Food Handler's Certification

Timeline

Head Cashier

Dripped Birria Tacos
05.2024 - 09.2024

Lone Star College Cy Fair
09.2023 - 05.2024

Crew Member

Whataburger
12.2022 - Current

Deli Team Production Member

Pilot Flying Js
04.2022 - 12.2022

High School Diploma -

AdvanceVirtualAcademy

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Eryka Decatur