Eslie Banga
Arlington,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Manager
African Food Store
2019.06 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Team Sports Associate
Dick’s Sporting Goods
2018.11 - 2019.06
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Boosted team sports sales by providing exceptional customer service and product knowledge.
- Provided expertise on various team sports products, allowing customers to make informed decisions about their purchases.
- Efficiently managed inventory levels, minimizing stockouts and optimizing available space for new products.
- Quickly resolved customer complaints or concerns, maintaining high levels of satisfaction throughout the sales process.
- Maintained store displays and followed store housekeeping standards and procedures to provide assortment of sporting goods.
Aisle Stocker
Restaurant Depot
2017.01 - 2018.11
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Consistently lifted materials weighing as much as 50 pounds.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Education
Bachelor of Arts - Sportscasting
Full Sail University
Winter Park, FL07.2024
Associate of Arts -
Tarrant County College District
Fort Worth, TXSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Customer Service
- Attention to Detail
- Computer Skills
- Inventory and Stocking
- Ability to Lift Heavy Objects
Languages
French
Native or Bilingual
Timeline
Manager
African Food Store
2019.06 - Current
Team Sports Associate
Dick’s Sporting Goods
2018.11 - 2019.06
Aisle Stocker
Restaurant Depot
2017.01 - 2018.11
Bachelor of Arts - Sportscasting
Full Sail University
Associate of Arts -
Tarrant County College District
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