Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Estefania Canizares

Dover,NJ

Summary

Dynamic hospitality professional with a strong work ethic and expertise in customer service. Proven track record in enhancing guest engagement and operational efficiency, while training staff on service standards. Skilled in inventory management and menu design, driving revenue growth through effective upselling strategies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Hapgoods
02.2024 - Current


  • Managed order accuracy and timeliness, enhancing operational efficiency during peak hours.
  • Collaborated with kitchen staff to coordinate food preparation and presentation standards.
  • Trained new servers on menu items, service protocols, and company policies to ensure consistency.
  • Assisted in maintaining cleanliness and organization of dining areas to create inviting atmosphere.
  • Provided recommendations on menu items, upselling specials to increase overall sales revenue.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server Manager

The Corner Bistro
10.2022 - 06.2025
  • Oversaw daily operations, ensuring exceptional customer service and efficient workflow.
  • Trained and mentored staff on service standards and operational procedures.
  • Developed and implemented process improvements to enhance service delivery.
  • Managed inventory control, optimizing stock levels to minimize waste.

Clothing Brand Owner

AIRGLOW
02.2018 - 02.2021
  • Managed daily operations to ensure efficient store performance and customer satisfaction.
  • Developed marketing strategies to enhance brand visibility and attract new customers.
  • Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
  • Trained and mentored staff on customer service best practices and product knowledge.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.

Education

High School Diploma -

VIRGEN DEL VALLE
VENEZUELA

Digital Marketing

County College of Morris
Randolph Township, NJ
08-2024

Skills

  • Hospitality service expertise
  • Customer service
  • Team collaboration
  • Service prioritization
  • Performance improvement
  • Relationship management
  • Inventory management
  • Tableside etiquette
  • Task prioritization
  • Menu presentation
  • Wine service
  • Liquor, wine, and food service
  • Menu design

Accomplishments

  • Supervised team staff members.
  • Collaborated with team in the development of Holidays events.
  • Resolved product issue through consumer testing.
  • Ensured that have information about important events by completing information sharing and how to be part of it with accuracy and efficiency.

Certification


  • [NEUROCOACH], NATURALISTIC - 04/01/25 -07/01/25
  • PRIVATE PILOT COURSE (VENEZUELA) 2019-2021

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Server

Hapgoods
02.2024 - Current

Server Manager

The Corner Bistro
10.2022 - 06.2025

Clothing Brand Owner

AIRGLOW
02.2018 - 02.2021

High School Diploma -

VIRGEN DEL VALLE

Digital Marketing

County College of Morris