Estefany Gonzales
Los Angeles,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Experienced providing quality work to exceed expectations. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Los Angeles, CA
08.2023 - 12.2024
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Organized and restocked supplies to support operations and team productivity.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Construction Management Intern
Gensler
Angeles, CA
10.2023 - 05.2024
- Used computer-assisted engineering and design software to produce accurate construction drawings.
- Worked with teams to support goals and build experience.
- Reviewed blueprints, plans, and specifications for accuracy.
- Shadowed staff and learned advanced work.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
USC Hybrid High School
Los Angeles, CA06-2024
Skills
- Telephone etiquette
- Teamwork and collaboration
- Initiative and Self-motivation
- Reliability and punctuality
- Basic math
- Complex Problem-solving
- Machine operations
- Customer engagement
- Safe food handling
- Sales expertise
- Resilience and persistence
- Crew leadership
- Team contributions
- Customer service
Affiliations
- High Honor Roll 2023-2024
- Digital Creativity
Languages
English
Professional
Spanish
Professional
Timeline
Construction Management Intern
Gensler
10.2023 - 05.2024
Crew Member
McDonald's
08.2023 - 12.2024
High School Diploma -
USC Hybrid High School
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