Summary
Overview
Work History
Education
Skills
Bilingual (Spanish)
Languages
Timeline
Generic

Estela Diaz

Byron,GA

Summary

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction. Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

Work History

Crew Member

Tropical Smoothie Cafe
12.2024 - Current
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Became familiar with products to answer questions and make suggestions.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Worked well with teammates and accepted coaching from management team.

Cashier

Goodwill
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Northside High School
Warner Robins, GA
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cash handling
  • Cleaning
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing

Bilingual (Spanish)

Speaking español was my first language, I am fluent speaking and can hold a conversation with others. 

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Tropical Smoothie Cafe
12.2024 - Current

Cashier

Goodwill
09.2024 - Current

High School Diploma -

Northside High School
Estela Diaz