Estela Flores
Houston
Summary
Results-driven individual with a solid track record in delivering quality work. Known for strong work ethic, reliability and teamwork abilities. With a commitment to delivering exceptional service and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Houston
11.2025 - Current
- Maintained cleanliness and organization of workstations and dining areas.
- Operated cash register, processed transactions, and managed customer orders accurately.
- Followed food safety protocols to uphold health standards in food preparation.
- Managed inventory supplies, ensuring stock availability for daily operations.
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Shift Leader
Burger King
Houston
07.2023 - Current
- Supervised team members during shifts to ensure efficient operations.
- Trained new employees on procedures and customer service standards.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts. As well as, inputting corresponding data into the system.
- Maintained cleanliness of work areas, utensils, and equipment throughout shifts.
- Received food orders from individuals and explained current specials/offers.
- Prepared, packaged, and served food according to specific guest requirements, while adhering to all health code regulations.
Assistant
González Remodeling
Houston
03.2015 - 07.2023
- Managed client communications to ensure clear understanding of project requirements.
- Organized and maintained filing systems for project documents, enhancing organization and accessibility.
- Performed basic bookkeeping tasks, including invoice processing and expense tracking.
- Coordinated travel arrangements for staff, including flight and hotel bookings.
- Processed and issued and distributed employee paychecks.
- Managed year-end closing process by ensuring timely filing of applicable forms and documents.
Courtesy Clerk
Fiesta
Houston
03.2009 - 03.2015
- Processed bill payments, money transfers, and check cashing transactions while maintaining excellent customer service and transaction accuracy.
- Operated cash register to process cash, check, and credit card transactions.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Worked in a fast paced customer service environment.
Skills
- Food preparation
- Customer service
- Cash handling
- Inventory management
- Multitasking and prioritizing
- Phone and online order processing
- Willingness to learn
Languages
Spanish
Native/ Bilingual
Timeline
Sandwich Artist
SUBWAY®Restaurants
11.2025 - Current
Shift Leader
Burger King
07.2023 - Current
Assistant
González Remodeling
03.2015 - 07.2023
Courtesy Clerk
Fiesta
03.2009 - 03.2015