Estevan Valles
Deer Park
Summary
Results-driven sales professional with proven expertise in relationship building, CRM management, and customer service. Skilled in driving repeat business and enhancing customer loyalty through effective presentations and problem-solving.
Overview
16
16
years of professional experience
Work History
Inside/Outside Sales Representative
Roofing Naton Renovation
01.2023 - Current
- Developed and maintained strong client relationships to drive repeat business.
- Conducted market research to identify new sales opportunities and customer needs.
- Delivered product presentations and demonstrations to prospective clients effectively.
- Collaborated with project managers to ensure timely completion of roofing projects.
- Utilized CRM software for managing leads, tracking sales progress, and reporting outcomes.
- Negotiated contracts with clients, ensuring favorable terms for both parties.
- Trained new sales representatives on company products and sales techniques.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
Sales Manager
Renovating Resources
01.2019 - 01.2023
- Led sales team to exceed quarterly targets through strategic planning and performance monitoring.
- Developed and implemented training programs to enhance product knowledge and sales techniques.
- Analyzed market trends to identify new business opportunities and optimize sales strategies.
- Fostered strong relationships with key clients, resulting in increased customer loyalty and repeat business.
- Collaborated with marketing team to design promotional campaigns that effectively drove product awareness.
- Conducted regular performance reviews, providing constructive feedback to improve team effectiveness.
- Streamlined sales processes, reducing response time and improving customer satisfaction rates.
Operations Manager
IHTS Innovative Heat Treatment Solutions
02.2017 - 01.2019
- Streamlined operations to enhance productivity and reduce waste in heat treatment processes.
- Implemented quality control measures to ensure compliance with industry standards and customer specifications.
- Developed training programs for staff to improve efficiency in equipment handling and safety protocols.
- Led cross-functional teams to identify process improvements, resulting in enhanced operational workflows.
- Managed inventory systems, optimizing stock levels to meet production demands without excess.
- Coordinated with engineering teams on equipment upgrades, ensuring minimal disruption during transitions.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Project Manager
Superheat FGH
01.2014 - 01.2017
- Led cross-functional teams to deliver project objectives on time and within budget.
- Developed project plans, timelines, and resource allocations to optimize performance.
- Implemented risk management strategies to mitigate potential project delays.
- Coordinated stakeholder communications to ensure alignment and address concerns promptly.
- Conducted regular project reviews to assess progress and identify improvement areas.
- Mentored junior project managers in best practices and effective project delivery techniques.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Negotiated and managed third-party contracts related to project deliverables.
Foreman
Bechtel
01.2010 - 01.2014
- Supervised daily operations and coordinated workflow among team members to ensure project milestones were met.
- Implemented safety protocols and conducted regular inspections to uphold compliance with industry standards.
- Trained and mentored junior staff on equipment handling and best practices to enhance team performance.
- Collaborated with project managers to develop schedules and allocate resources effectively across multiple projects.
- Led safety meetings, promoting a culture of awareness and accountability within the workforce on-site.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
Education
Drafting And Engineering - Auto Cad Drafting
San Jacinto College
Pasadena, TX01-2009
High School Diploma -
Laporte High School
La Porte, TX05-2007
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Sales management
- Account management
- Customer service
- CRM and Salesforce proficiency
- Cold calling
- CRM tracking
- Multitasking
- Excell in adobe, Extensive knowledge in Oracle,
Word, Excel Outlook, Aculynx, Jobnimbus, Quickbooks Pro, and Autocad
Languages
Spanish
Native or Bilingual
Timeline
Inside/Outside Sales Representative
Roofing Naton Renovation
01.2023 - Current
Sales Manager
Renovating Resources
01.2019 - 01.2023
Operations Manager
IHTS Innovative Heat Treatment Solutions
02.2017 - 01.2019
Project Manager
Superheat FGH
01.2014 - 01.2017
Foreman
Bechtel
01.2010 - 01.2014
Drafting And Engineering - Auto Cad Drafting
San Jacinto College
High School Diploma -
Laporte High School