Estrella Cayetano
Red Bluff,CA
Summary
Dynamic professional with a proven track record at Tehama Family Fitness Center, enhancing guest experiences and streamlining operations. Excelled in bilingual communication and meticulous supervision, significantly improving child outcomes and operational efficiency. Demonstrates exceptional agility, adaptability, and collaboration skills, committed to excellence in service and team leadership.
Overview
1
1
year of professional experience
Work History
Front Desk
Tehama Family Fitness Center
09.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Child Care Worker
Tehama Family Fitness Center
09.2023 - Current
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Education
Associate of Science - Nursing
Shasta College
Redding, CA06-2028
Skills
- Telephone etiquette
- Bilingual
- Meticulous
- Supervision
- Patience
- Agility and Adaptability
- Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Front Desk
Tehama Family Fitness Center
09.2023 - Current
Child Care Worker
Tehama Family Fitness Center
09.2023 - Current
Associate of Science - Nursing
Shasta College
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